Best Buy in Elmira, NY Closed now

Reviews about Best Buy

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  June 30, 2020, by Debora Aiken
  Generally when we go to the store we have our minds made up on the product, Sales staff will input their opinions but never pressure the up sell. One of my favorite employees is Amanda in the cell phone section. I always look to see if she is working when we go in!!
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  April 03, 2019, by Thomas Leonard
  Well, normally I don't bother with reviews...But in this case I'll pass on any WARNING to fellow gamers that I can. So, here goes...the quick version: - Took laptop to geeksquad for service - needed to be sent to service center - service center held for 1 month (due to parts backorder, excusable) - center returned laptop to local BB, local BB (or someone on BB end) then promptly broke it and the laptop needed to be immediately returned to service center - service center held for ANOTHER month, just to then inform me it's now UNREPAIRABLE - BB says, nearly verbatim, "sorry, looks like the units unrepairable, so what we'll do is wave the service center repair fee. You can pick it up tho" Uh, so...long story short, they fragged my 4,000$ computer, returned it as a brick. Now in their defense management says they'll look into the issue, but what's this really mean to us as consumers? "Go away, we're not helping you, tough luck buddy" So, do what you will, take your equipment here if you'd like. I mean I certainly could use the company while I paddle up this creek (if you know what I mean). N for those of you that may read this and say "well how is it BB fault your laptops not repairable?" My response to this is, they DID repair it. Then THEY re-broke it! ...shouldn't they compensate me in some fashion? I mean if I took my car in for an oil change and the mechanic said "well, I put oil in it...but I also removed the engine, sorry best off luck to you!" Basically what just happen. ~ rant over P.s. - gfys bb